We are passionate about what we do and also – YOU!
The products we carry will surprise you and you can expect the unexpected because we dare to be different! We do not carry products whereby the market is saturated. We insist in being unqiue and one of a kind. Fingerhop aims to inspire every individual and reward the curious ones. We believe in enriching the lives of families, bringing joy to generations and nurturing what’s in each child’s unique nature with the products we carry.
Fingerhop exercise great care in handling aspects such as licensing, retail and selecting its distribution partners. We are committed to nurture and maintain a strong relationship with every key player in the whole process and this includes yourself being the end user.
We do not just make a sale, we want to make a customer!
As a new player in the market, we want to ensure everything we embark on is perfect! We are very focused on delivering a truly unique experience to old and young alike. We are committed to excite our customers with high quality, safe and innovative product ranges to our customers.
We have a very stringent product selection process as our aim is in the quality of the product and not quantity. As a result, we balance the investments we make prior to the introduction of each product with effective risk management skills to ensure products are safe to our valued customers.
It all starts with safety – For the peace of mind for our customers, all products are test for safety, durability, compliancy and hazardous chemicals. The entire team at Fingerhop work closely with the manufacturers to make sure every product not only meets the Australian & New Zealand regulations, but also Fingerhop’s strict standards of quality as well as consumer expectations.
Below are the compliant tests performed on the products:
- AS/NZS 1927:2010 – Bicycles
- AS/NZS 2063:2008 – Bicycle Helmets
- AS/NZS 8124-1:2016 – Safety aspects related to mechanical and physical properties.
- AS/NZS 8124-2:2016 – Flammability
- AS/NZS 8124-3:2012+A1:2016 – Toxic elements content
- Australian Competition and Consumer Act 2010 – Consumer Protection Notice No. 11 of 2011 – permanent ban on children’s products containing more than 1% diethylhexyl phthalate (DEHP).